Privacy Policy

Last updated: 7 March 2026

This Privacy Policy explains how MASSA REC collects, uses, shares, and protects your personal information when you visit our website, contact us, or use our services. We are committed to protecting your privacy and handling your information responsibly.

1. Who We Are

MASSA REC provides cleaning, security, and garden maintenance services in Leeds and surrounding areas.

Business address: Suite 703, Block 7, Ashbrooke Park, Parkside Lane, LS11 5SF, Leeds
Email: info@massarec.co.uk

If you have questions about this Privacy Policy or how we handle your information, please contact us using the details above.

2. What Information We Collect

We may collect and process the following categories of information.

Information you provide to us: name, email address, phone number, address or postcode relevant to service delivery, enquiry details and messages submitted through forms, service requirements and scheduling details, job application details if you apply through our Careers form (including CV and related documents), and any other information you choose to provide.

Information we collect automatically: IP address, browser type, device type, operating system, pages visited, time spent on the site, referring links, approximate location derived from IP address, and website interaction data collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to respond to enquiries and provide quotes, book and deliver services, communicate with you about your request and service updates, improve our website and service experience, manage recruitment and job applications, help prevent fraud and misuse, and comply with legal obligations.

4. Lawful Bases for Processing

Under UK data protection law, we rely on one or more of the following lawful bases.

Contract: when processing is necessary to provide a quote, arrange services, or fulfil a service agreement.
Legitimate interests: when it is in our legitimate interests to respond to enquiries, improve services, maintain website security, and run our business, provided your rights do not override those interests.
Consent: when you choose to submit information through certain forms or agree to the use of non essential cookies.
Legal obligation: when processing is required to comply with legal requirements.

5. How We Share Your Information

We do not sell your personal data. We may share your information only when necessary with service providers (website hosting, email services, form tools, analytics, IT support), operational partners where required to deliver services, and legal or regulatory bodies if required by law or to protect rights, safety, and security. Third parties are expected to handle your data securely and only for the purposes instructed by us.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Information

We keep personal information only as long as necessary for the purposes described in this Privacy Policy. Enquiries and quote requests are retained for a reasonable period to manage follow ups and records. Service related information may be retained for administrative, contractual, and legal reasons. Job application records are kept for a limited period after the hiring decision unless you request otherwise. Some information may be retained longer where required by law or for legitimate business needs.

8. Your Rights Under UK GDPR

You have rights including access, correction, deletion in certain circumstances, restriction of processing, objection to processing based on legitimate interests, data portability where applicable, and withdrawal of consent where processing is based on consent. To exercise your rights, contact info@massarec.co.uk. We may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office.

9. Cookies and Tracking

Our website may use cookies and similar technologies to help the site function properly and to improve performance. We may use essential cookies, analytics cookies, and functional cookies. You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices or content, and we recommend reviewing their privacy policies before sharing personal data.

11. Children’s Privacy

Our website and services are not intended for children, and we do not knowingly collect personal data from children.

12. International Transfers

If we use service providers that store or process data outside the UK, we will take reasonable steps to ensure appropriate safeguards are in place, such as standard contractual clauses or similar protections.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.

14. Contact Us

if you have any conecrn you can contact with MASSA REC. 
Phone : +44-xxxxxxxxxx
Email: info@massarec.co.uk